TERMS & CONDITIONS
Last Updated: October 6, 2026
Welcome to Refixora. These Terms & Conditions govern your use of the Refixora website and your interactions with our services. By accessing our website, requesting information, or using our services, you agree to these terms.
1. About Our Services
Refixora provides home maintenance, repair, cleaning, renovation, and related services. Available services may include air duct cleaning, chimney sweep, home remodelling, dryer vent cleaning, garage door services, glass services, and other services offered through our website.
Service availability, pricing, scheduling, and scope may vary depending on the location, property, service requirements, and other relevant circumstances.
2. Service Requests and Appointments
Submitting a service request through our website does not necessarily constitute a confirmed appointment.
We may contact you to confirm the requested service, availability, pricing, property details, and appointment time before work begins.
You are responsible for providing accurate and complete information necessary for us to understand your service requirements.
3. Quotes and Pricing
Any estimate or quotation provided before an inspection is generally based on the information available at that time.
The final price may change if additional issues, materials, labor, or services are identified after inspection or during the work. Where reasonably possible, we will communicate material changes in scope or price before proceeding.
4. Payments
Payment terms will be communicated before or during the provision of services, as applicable.
You agree to provide accurate payment information and to pay all approved charges associated with the services you request.
Additional charges may apply for approved materials, replacement parts, additional labor, or work outside the originally agreed scope.
5. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as reasonably possible.
Cancellation or rescheduling fees, where applicable, will be communicated before they are charged.
We may also need to reschedule an appointment due to technician availability, weather, safety concerns, unavailable materials, or circumstances beyond our reasonable control.
6. Access to the Property
You are responsible for providing safe and reasonable access to the area where services are requested.
If our technicians cannot safely access the required area or determine that conditions are unsafe, we may postpone or decline the service until the issue has been addressed.
You should inform us in advance about known hazards, access restrictions, pets, structural concerns, or other conditions that may affect the service.
7. Service Scope and Additional Work
Our services are performed according to the agreed scope of work.
If additional problems are discovered during an inspection or while performing the requested service, additional work may be recommended. We will seek your approval before performing significant additional work unless immediate action is reasonably necessary to prevent further damage or address an urgent safety concern.
8. Parts, Materials, and Equipment
Some services may require replacement parts, materials, equipment, or other components.
Where applicable, we may use suitable parts or materials based on availability, compatibility, performance requirements, and the agreed scope of work.
Manufacturer warranties, supplier warranties, or third-party warranties may apply separately to certain products or components.
9. Service Quality and Workmanship
We aim to provide professional, careful, and reliable services.
If you believe that a service was not completed according to the agreed scope or that there is a workmanship concern, please contact us promptly so that we can review the issue and determine an appropriate solution.
Nothing in these terms is intended to limit any rights or protections that cannot legally be excluded.
10. Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, website content may occasionally contain errors, omissions, outdated information, or typographical mistakes.
Service descriptions, images, pricing information, availability, and other website content may be changed or updated without prior notice.
Website information should not be interpreted as a guarantee that a particular service, product, result, or appointment will always be available.
11. Third-Party Services and Links
Our website may contain links to third-party websites, services, tools, or resources.
We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services. Your use of third-party services is subject to their respective terms and policies.
12. Intellectual Property
Unless otherwise stated, the content of the Refixora website, including text, graphics, logos, images, designs, and other materials, belongs to or is used by Refixora with appropriate authorization.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without appropriate permission, except where permitted by applicable law.
13. Prohibited Use
You agree not to use our website or services for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website or its operation.
You must not attempt to gain unauthorized access to our website, systems, accounts, or data.
14. Limitation of Liability
To the extent permitted by applicable law, Refixora will not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or services.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
15. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, emergencies, utility failures, transportation disruptions, supplier delays, labor disruptions, or other circumstances that reasonably prevent us from providing services as scheduled.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
18. Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
19. Governing Law
These Terms & Conditions are intended to be interpreted in accordance with the laws applicable to the services and transactions concerned, subject to any mandatory consumer protections or other rights that apply to you.
20. Contact Us
If you have questions about these Terms & Conditions, our services, or a service request, please contact us:
Refixora
Phone: +1 (910) 666 4440
Email: support@refixora.com
Website: refixora.com